10 December 2025
At iFLY, nothing matters more than the safety of our guests and our team. While indoor skydiving is designed to be truly exhilarating and fun, it’s built on a foundation of rigorous safety standards, world-class training, and industry-leading technology. We realise that delivering the dream of flight only works if it’s done safely—every time, for every flyer.
Why Safety is Central to iFLY's DNA
From the very beginning, iFLY has taken a proactive, uncompromising approach to safety. It’s not simply a checklist or a department—it’s a mindset that runs through everything we do. Our culture is what makes the experience uniquely secure.SOAR: Our Core Values Guiding Every iFLY Centre
Our operations are governed by our core values, known as SOAR:
● Safety – Our first priority, always
● Outrageous Passion – For our guests and our craft
● Accountability – We own every outcome
● Respect – For every person, every experience
These values guide our decisions at every level—from how we design our tunnels to how we train our instructors and welcome every guest to an iFLY centre.The iFLY Difference: Expert Training and Industry-Leading Technology
Your confidence in iFLY comes from knowing you are supported by the best people and the best equipment in the industry.World-Class Instructor Training: The Human Element of Safety
Our instructors are at the heart of the iFLY experience—and they are your personal safety experts. Every professional undergoes extensive training, including:
● Flight control and bodyflight coaching
● Guest safety and risk awareness
● Emergency procedures and response protocols
● Ongoing certification and skill progression
Beyond technical expertise, our team is trained to create a supportive, confidence-building environment. They know exactly how to guide first-time flyers, adapt to different comfort levels, and ensure every guest feels safe before, during, and after their indoor skydiving session. When you step into the tunnel, you’re never alone; you’re always supported by a highly trained professional.Engineered for Stability: Wind Tunnel Technology and Monitoring
Behind every spectacular flight is a highly engineered system designed with your safety in mind. Our cutting-edge wind tunnels feature:
● Smooth, controlled airflow for optimal stability
● Advanced monitoring systems that allow for real-time adjustments
● Redundant mechanical and electrical systems for maximum reliability
● Engineered flight chambers with safety netting and padded walls
This technology allows for precise control of wind speeds, ensuring that each flight is perfectly tailored to the individual—whether you are a young child, a first-time flyer, or an experienced athlete.Preparation and Continuous Optimisation for Every Flyer
The foundation of a great iFLY experience is excellent preparation and our continuous drive for improvement.Designed for You: The Pre-Flight Training Session
One of the most important aspects of safety at iFLY is preparation. Before entering the wind tunnel, every guest participates in a crucial pre-flight training session that covers:
● Proper body position within the air column
● Hand signals for seamless communication with your instructor
● What to realistically expect during the flight
● Key safety guidelines before putting on your flight suit
We keep this session simple, clear, and engaging, ensuring you feel confident and ready to take to the air. No previous experience is required, because we guide you expertly every step of the way.Global Standards and Continuous Optimisation
Safety at iFLY is never static—it’s constantly evolving through a process of continuous optimisation. We uphold meticulous standards globally:
● Standardised safety protocols across all worldwide locations
● Regular audits and inspections of all equipment
● Continuous equipment maintenance and necessary upgrades
● Data-driven reviews to improve performance and minimise risk
We learn from every flight, every single day, using those insights to refine our processes and enhance the guest experience across every iFLY centre.Fly with Confidence: An Accessible and Inclusive Environment
iFLY is designed to be inclusive and accessible, while maintaining clear, essential safety guidelines. We welcome:
● Children (typically ages 3 and up)
● Adults of all experience levels
● Families, groups, and first-time adventurers
Our team works closely with each guest to ensure they meet the safety requirements and feel completely comfortable participating. Ultimately, what makes iFLY special isn’t just the thrill of indoor skydiving—it’s the deep confidence that comes with it.
When guests feel secure, they can fully embrace the experience:
● Kids discover courage and resilience
● Adults try something completely new
● Families share unforgettable moments
That confidence is built on trust—and trust, for us, is built on unwavering safety.Our Commitment to You
Every time you visit iFLY, you place your trust in us. We take that responsibility with the utmost seriousness. From the moment you arrive until you leave one of our centres, our commitment is simple:
● Keep you safe
● Support you every step of the way
● Deliver an experience you’ll never forget
Because at iFLY, safety isn’t just part of what we do—it’s the bedrock that makes everything else possible.
Fly with confidence. Fly with iFLY.
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