Data is transferred for the following purposes:
Where we rely on your consent, such as the following processing, you can withdraw this consent at any time:
This policy describes how iFLY and other companies in iFLY’s group, including SkyGroup Investments LLC, iFLY Holdings LLC, SkyVenture International (UK) Ltd, and their affiliates and subsidiaries (also referred to as "iFLY ", "we" or "us"), will make use of your data when you use the “Website,” which includes https://www.iflyworld.com, http://www.iflyfrance.com, https://www.iflyworld.co.uk and any other online websites and services we provide. Some examples of the actions you can take on the website are: Register for an account; make purchases on the website; complete a waiver form; use the website; and communicate with us.
It also describes your data protection rights, including a right to object to some of the processing which iFLY carries out. More information about your rights and how to exercise them, is set out in the “What rights do I have?” section.
We collect and process personal data about you when you interact with us and our websites and when you purchase goods and services from us. This includes:
We process this personal data for the following purposes:
a) To fulfil a contract, or take steps linked to a contract: this is relevant where you make a purchase from us. This includes:
b) As required by iFLY to conduct our business and pursue our legitimate interests, in particular:
c) Where you give us consent:
d) For purposes which are required by law:
Wherever we rely on your consent, you will always be able to withdraw that consent, although we may have other legal grounds for processing your data for other purposes, such as those set out above. In some cases, we are able to send you direct marketing without your consent, where we rely on our legitimate interests. You have an absolute right to opt-out of direct marketing, or profiling we carry out for direct marketing, at any time. You can change your communication preferences at any time here, or by contacting us using the details found under 'How do I get in touch with you?'.
We will share your personal data with iFLY companies, including SkyGroup Investments LLC, iFLY Holdings LLC, SkyVenture International (UK) Ltd, and their affiliates and subsidiaries for the following purposes:
Personal data may be shared with government authorities and/or law enforcement officials if required for the purposes above, if mandated by law, or if required for the legal protection of our legitimate interests in compliance with applicable laws.
Personal data will also be shared with third party service providers, who will strictly process it only as iFLY instructs, on behalf of iFLY, for the purposes identified above. Such third parties include (but not exclusive to) providers of website hosting, marketing communications, call centre operation and identity checking.
In the event that the business is sold or integrated with another business, your details will be disclosed to our advisers and any prospective purchaser’s adviser and will be passed to the new owners of the business.
Data may be sent to the United States, where iFLY’s corporate headquarters is located. Data is adqueately protected by EU Commission approved standard contractual clauses. A copy of the relevant mechanism can be provided for your review on request. Please refer to the details found under 'How do I get in touch?'.
You have the right to ask us for a copy of your personal data; to correct, delete or restrict (stop any active) processing of your personal data; and to obtain the personal data you provide to us for a contract or with your consent in a structured, machine-readable format, and to ask us to share (transfer) this data to another controller.
In addition, you can object to the processing of your personal data in some circumstances (in particular, where we don’t have to process the data to meet a contractual or other legal requirement, or where we are using the data for direct marketing).
These rights may be limited, for example, if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping.
To exercise any of these rights, you can get in touch with us using the details found under 'How do I get in touch with you?'. If you have unresolved concerns, you have the right to complain to an EU data protection authority where you live, work or where you believe a breach may have occurred.
For processing the Declaration of Risk, the provision of the requested information is mandatory: if relevant data is not provided, then you will not be able to take part in our indoor skydiving services.
We hope that we can satisfy queries you may have about the way we process your data. If you have any concerns about how we process your data, or would like to opt out of direct marketing, you can get in touch at firstname.lastname@example.org or contact our Customer Service Team on 0845 331 6549. Our Team will be able to put you in touch with the appropriate individual or department member to handle your enquiry.
Alternatively, you can write to us. Please address your post 'For the attention of the General Manager':
If you have flown, or intend to fly at iFLY Basingstoke;
iFLY Indoor SkydivingBasingstoke Leisure ParkEuskerchin WayBasingstokeHampshireRG22 6PG
If you have flown, or intend to fly at iFLY Manchester;
iFLY Indoor Skydiving9 Trafford WayTrafford Quays Leisure VillageManchesterM41 7JA
If you have flown, or intend to fly at iFLY Milton Keynes;
iFLY Indoor Skydiving602 Marlborough GateCentral Milton KeynesMilton KeynesMK9 3XS
If you have flown, or intend to fly at iFLY London at The O2;
iFLY Indoor SkydivingThe O202 Peninsula SquareLondonSE10 0DX
Where we process personal data in connection with performing a contract, we keep the data for 6 years from your last interaction with us.
Where we process personal data for marketing purposes or with your consent, we process the data until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a record of the fact that you have asked us not to send you direct marketing or to process your data indefinitely so that we can respect your request in future.