Customer Service Receptionist - Part Time

This role is for weekend shifts, and then an additional weekday shift (3 days per week, though can increase during holidays), and offers a competitive hourly rate, generous commission, free flight time, staff discount structure, pension and more.
 
Our Customer Service Receptionists are our ‘Directors of First Impressions’ and play a vital role in welcoming customers to our state-of-the-art leisure facilities.
 
No prior skydiving experience (indoors or out) is needed and whilst some experience of customer facing work is an advantage, it is not a pre-requisite.
 
iFLY will provide all the tools and training you need on the basis you bring some energy and a big smile!
 
You’ll be working for the undisputed global market leader in Indoor Skydiving, within a close-knit team of around 20 outgoing & friendly staff who help make iFLY the world class leisure experience we have become.
 
If you’re up for delivering the dream of flight to everyone, have a ‘whatever it takes’ work ethic and want a career in making people smile, then you’re our kind of person and you should get in touch.

Locations:

iFLY Milton Keynes

The role:

Things all of our Customer Service Receptionists have in common:

  • A LOVE of people and the desire to treat each customer like a celebrity.
  • A determination to provide memories for iFLY guests during meet, greet and ‘check-in' / 'check-out'.
  • An outgoing, friendly persona and a desire to help people.
  • The ability to advise and inform customers of our products and services, including on-the-day upgrades and post flight extras.
  • The ability to make bookings & reservations, as well as to process transactions using our purpose-built reservation system.
  • An awareness, understanding and commitment to all health, safety and safeguarding policies.

In short, the role involves ensuring that customers arrive and leave the iFLY facility feeling great!

Working with us is fun & faced paced. Successful applicants will work every weekend following a rota which can include a variety of shift patterns including early mornings and late evenings.

The ideal candidate would be able to take on additional shifts during school holidays, so the role may be well suited for students.
 
Finally, we expect all our team mates to keep our working environment respectful, lively, energetic and fun, because heading to work each day should be nothing but a good thing.

START DATE:

Successful candidates will start training immediately.

To apply:

Please complete our online application form here.