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Keeping you COVID safe

It'll come as no surprise that we're operating slightly differently to keep our staff and customers safe. If you are booked in or wish to fly in the future, you'll find some 'must-know'  information regarding your visit below.

We’ve also made a video highlighting our hygiene, health & safety protocols since re-opening.

We're now taking bookings and you can explore packages & prices, as well as our availability here

If you've any other enquiries, such as re-booking flights, you can contact


Booked in? Must-know info before you arrive...

Complete your Waiver online

All waivers should now be completed in advance of your visit and you can do this here.

Your waiver now includes your essential training and induction so it's more important than ever to find time before your visit to do this. 

Arrive 30 minutes before your flight time

We are now asking customers to arrive 30 minutes before their flight time. 

This allows us to comfortably deliver an incredible experience in a safe & hygienic environment.

Please don't be late. If you are, you'll miss your flights. 


Until further notice, we ask that there is no more than 1 spectator per flyer.

Bring the right stuff

Flyers and spectators aged 11yrs+ must arrive wearing a face covering.

Our tunnels operate using high-speed fresh air, so flyers will be asked to remove face coverings when participating in the activity.

However, they should be worn at all other times. This advice is in line with UK Government regulations. 

As ever, please arrive in comfortable, casual clothing and lace-up trainers.

If you've used a voucher to book, please bring a hard copy to show our reception team. 

Please stay away if you have Covid-19 symptoms

If you have a fever, continuous cough or have recently lost your sense of taste or smell, please stay at home and contact us to discuss rescheduling your booking.

Group sizes

Providing a COVID safe environment is our top priority at iFLY. With the recent ‘rule of 6’ social gathering law being announced, we’ve reviewed how we operate, and can confirm that with our on-site social distancing practices, we are able to accommodate a booking of 6+ under the following condition:

  • Customers should not gather as a group larger than 6 -a booking for 7 people or more should be formed of individual gatherings of no more 6.

We ask our customers to co-operate with this practice, to ensure a safe, fun, COVID compliant experience.


Of course, if you have any questions or queries regarding a forthcoming visit, we strongly recommend that you email us: