Customer Service Receptionist - Basingstoke

Duties & responsibilities

Receptionists possibly have the most important role of them all... being the Director of first impressions!

They are there to meet, greet, and look after our customers, take bookings using our online booking system, sell merchandise including photos and videos and generally be the welcoming face of the business.

Personality, skills and experience:

Candidates will have retail or leisure experience and have fantastic customer service skills. They will be outgoing and friendly and have the ability to work in a busy environment whilst maintaining complete control.

They will have:

  • A friendly disposition and a ‘can do’ attitude
  • Great customer service skills
  • Retail or leisure experience
  • Knowledge of a cash sales system
  • Computer literacy skills and the ability to learn systems (such as a booking system)
  • Terrific multi-tasking skills!

Reporting to

The Reception Team Leader and General Manager.

How to apply. 

Please send your CV, photo & covering letter to Tracy Goffin: tgoffin@iflyworld.co.uk

For postal applications please send to:

Tracy Goffin
Basingstoke Leisure Park
Euskirchen Way
Basingstoke
Hampshire
RG22 6PG

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